FAQ
Answers before you rent.
Short answers about wallets, pricing, cancellations, and support. For account-specific issues, open a ticket.
What is Numbverify?
Numbverify is a temporary SMS number service. You rent a short-lived number, wait for an inbound verification message, and copy the code — typically starting with a United States number.
How does pricing work?
Each service shows a live Naira price on Rent Number before you confirm. You only pay when a number is successfully reserved. More detail is on the Pricing page.
How do I pay?
Add funds to your wallet (Paystack or Flutterwave when configured), then rent from that balance. See Wallet.
Can I cancel a number?
Yes, while the rental is still waiting and no SMS has arrived. You get a wallet refund. After a code arrives, the rental is complete.
What if the SMS never arrives?
Waiting rentals expire after the configured TTL (about 20 minutes by default). Unused expired rentals are refunded to your wallet. You can also cancel earlier.
Is this for spam or banned accounts?
No. Use Numbverify only for lawful verification and permitted testing. See our Terms of Service.
How do I contact support?
Use Contact us. Signed-in users can continue the thread in Inbox. Include order IDs and payment references when relevant.
How do I change my password?
Open Profile while signed in, or use Forgot password if you cannot sign in.